Also they have a large patio and a corn hole game in the back. Thursday 7pm pool tournamentsįriday karaoke and jam sessions on Saturday. I hope you try the Mecca it’s definitely one to come back to. Music ,pool, a good drink, and not too expensive. There was a man sitting by ,I asked if he wanted to play “he said sure “we played a couple of games and had a good time. The pool table looked as if it just had new felt put on it and the house cues were straight and had tips. The bathrooms were clean and stocked, floors and tables were clean and a pool table. The bartender Kyrie was pleasant and even with a full bar I was attended to very quickly. When I drove up I couldn’t find a parking space this was at 7:00 on Saturday which they were having a jam session great music old jazzy blues. She had to take out a SBL just to keep this bar during covid. I talked with corrine for at least 20 min, what a lady. They care about this bar and the people in it. This is clearly a dive bar but they have something no dive bar has and that’s Mike and Corinne the owners. I hope this review will prompt management to make significant improvements to their service and staff or face the inevitable failure of their business. It's not worth the inconvenience, frustration, or money. In conclusion, I recommend avoiding this hotel at all costs. I implore all potential customers to look elsewhere for their lodging needs. It's hard to imagine that such a poorly run establishment could stay in business. The level of disrespect and disregard for customers is simply unacceptable. The manager, Chase Davis, was was insistent that he would make it up to me. It's obvious that the staff and management have zero respect for their customers' time. This horrendous wait time ruined my entire evening. I had made a reservation for a room several weeks ago, but upon arriving at the hotel, I was kept waiting for over two hours to check in. My recent experience was nothing short of a nightmare. Not working to correct the issues I feel I must warn potential customers of the terrible service provided by your hotel. I will be back! -Tom HoldenĬheck in at 4:00… 7:15 waiting with kids and luggage. This trip was very special for all of us and I can't thank you enough. Olivia: (AKA Rock Star) your positivity and desire to make our stay wonderful was truly amazing! All of you are such wonderful people. Your guests services were over the top and you made our weekend very special JD: Thank you for texting me the second I got to my room asking if there was ANYTHING you could do to help make our stay wonderful. Cassie: You are a gem!! Thank you very much for taking care of us. I would love to give shout-outs to some amazing people. It was definitely not my experience, nor the three people I brought with me. I've read a couple of reviews about "poor service", but this couldn't be further from the truth. So friendly and obviously love what they do. The staff at Kimpton Sawyer Hotel knocked it out of the park! From check-in to check-out, the staff were absolutely wonderful. I am a Manager at a hotel near Yosemite National Park, so exceptional customer service is in my blood. You lost a customer and will continue to lose customers if you don't make changes. AND HIRE BETTER SECURITY THAT DOESN'T JUST LIKE TO KICK PEOPLE OUT FOR FUN AND MAKES THEM FEEL ALL BIG AND BAD. GIVE A SOLID WARNING AND STATE YOU ARE SECURITY BEFORE KICKING PEOPLE OUT. NOTE TO BADLANDS: POST A SIGN THAT SAYS ONLY 1 PER STALL. We just left though because screw that place. I would understand if they were acting belligerent, but seriously for using the bathroom? I talked to the manager and she talked to the girl security guard and then she apologized and said they should give a warning beforehand and said we could go back in. I was extremely mad because we all paid to get in and now my friends were kicked out for the stupidest reason and without warning. Turns out she was and when they came out she told them they had to leave because apparently you can't go in the same stall together (even though it's not posted anywhere so how are we even supposed to know that?) She grabbed another security guy who kicked them out. We all thought it was some random crazy girl and didn’t even pay attention because she never stated she was security and she didn't look like a security guard. My friends were in the same bathroom stall going pee (because that's just what girls do when they go out together) and a girl started banging on the door for them to get out. It's fun until you get kicked out for no reason.
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